CTP Claims Consultant | SA Adelaide All
|Position Type:||Full Time|
|Attachments:||No File Attached|
|Application Close Date:||26-Apr-2018|
Working within IAG, Australia's largest general insurance organisation, the opportunity has arisen for an experienced CTP Claims Consultant to join this high energy office based in Adelaide CBD. This role is responsible for the management and delivery of Personal Injury Claims outcomes by undertaking a holistic, customer centric and proactive approach.
As a CTP Claims Consultant, you will be building relationships at every step of the process with a range of stakeholders by regular and open communication. By applying your expertise and ensuring alignment with the personal injury claims segmentation, you will deliver a high standard of claims management that results in effective outcomes. Working in a high achieving team environment, you will develop and maintain a consistent approach in your decision making towards individual and team performance, development and recognition.
Skills & Experience
We are seeking candidates with a minimum of 5 years experience in CTP claims, combined with:
- A positive, empathetic attitude and ability to think “outside the box” and stratigically
- A customer centric mindset
- Self-motivated and proactive in approach across the entire claims process
- Strong interpersonal skills with the ability to communicate with internal and external stakeholders
- Exceptional decision making skills
- The ability to problem solve independently
- The ability to work within a high pressure environment
At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:
#Proud to be me - we value difference, not sameness
#Together - harnessing our collective wisdom enables us to be our best for our customers & each other
#No boxes - it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do
IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance.
Start your career journey and join an inclusive culture that celebrates YOU! We offer 13% superannuation, flexible work and leave options. To find out more, click Apply.
We encourage Aboriginal and Torres Strait Islanders to apply for this position.