Property Claims Consultant | NSW Sydney All
|Position Type:||Full Time|
|Attachments:||No File Attached|
|Application Close Date:||04-May-2018|
Starting as soon as possible, we are offering full time positions available for Property Claims Consultants on a permanent or 12 month contract basis. As a part of our team you will provide a professional and efficient service to brokers in regards to active property claims. In our fast paced and high energy call centre you will manage assigned claims to ensure they are fully actioned and finalised within designated time frames. We have an engaging and positive work culture that is inclusive and also fun!
- Manage assigned property and landlord claims to their fullest extent including liaising with brokers, internal and external parties to coordinate claim resolution
- Accountable for property insurance policy claims assessment and investigation
- Have the ability to deliver challenging and complex decisions whilst demonstrating professional and efficient service to brokers, suppliers, and underwriters
- Ideally you possess confident and effective communication skills which include strong negotiation and ability to manage conflict resolution
Skills & Experience
- A positive attitude and open mind to change
- Demonstrated ability to show professional towards customers
- Strong interpersonal skills
- The ability to problem solve effectively and independently
- The ability to work within a fast paced high volume customer contact environment
- You will need to have sound computer literacy which includes Microsoft Excel
- A background from real estate, property management, landlords, brokerage, or the insurance industry are desirable not required
At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:
- #Proud to be me – we value difference, not sameness
- #Together – harnessing our collective wisdom enables us to be our best for our customers & each other
- #No boxes – it's not about labels, boxes or categories. It's about building a diverse and inclusive mindset into everything we do
IAG is the largest general insurance group in Australia and New Zealand. IAG owns some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC, WFI and Swann Insurance.
Start your career journey and join an inclusive culture that celebrates YOU! We offer 13% superannuation, flexible work and leave options. To find out more, click Apply.
We encourage Aboriginal and Torres Strait Islanders to apply for this position.