Configuration Management Analyst -CMDB (Service Now & HP) | VIC Melbourne All
|Position Type:||Full Time|
|Attachments:||No File Attached|
|Application Close Date:||10-Mar-2017|
- ASX Top 50 Listed Company
- Dynamic and fast paced environment
- Location: Burwood, Melbourne
IAG is the largest general insurance group in Australia and New Zealand, with a growing presence in Asia. Last year, IAG insured over $2 trillion worth of assets, collecting $11.4 billion in premiums and paying out almost $9 billion in claims.
This role will see you provide technical leadership, focused expert knowledge and strategic view in analysing and designing solutions to ensure that IAG meets its goals, strategies and future direction.
The Configuration Management Analyst is responsible for developing and maintaining the Configuration Management process and bringing all components under Configuration Management control.
- Reviewing the efficiency and effectiveness of the Configuration Management process and of the supporting staff
- Support and maintenance of the administration of the tool and for the CMDB administration
- Federating the data out to other teams using the CMDB data
- Ensuring accurate data is presented within the CMDB
- Evangelise the capabilities and effective use of the CMBD to the broader iag community
- Experience in a large scale, multi-site enterprise within a CMDB focused role
- Analytical skills and a practical approach to solving core business issues
- An understanding of Agile Methodologies and the ability to utilise this methodology to achieve documented team goals
- Thorough knowledge of the Service Now ITSM tool set
- Any level or understanding of API or Software Development would be seen favourably
Culture & Benefits
In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options. Visit our website to find out more.
How to Apply
To submit your interest in this role, please click the ‘Apply’ button below or contact Recruitment@iag.com.au for a confidential discussion. This role is an iag internally sourced role and only applicants applying directly will be considered.